Site Terms & Conditions

These Terms and Conditions and our Privacy and Cookies Policy govern your use of the TravelersMobile.com, TravelersMobile.ca, TravelersMobile.co.uk or TravelersMobile.com.au website (TravelersMobile.com) and your relationship with Canadian Travelers Mobile Limited(Travelers Mobile, we or us). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions and/or our Privacy and Cookies Policy, please do not register for or use the Travelers Mobile Site. Please note that to use any of the services provided on the TravelersMobile.com Site, you are required to register as an authorized user on the site.

1) Use of the Travelers Mobile.com Site
The TravelersMobile.com Site is provided to you free of charge for your personal use subject to these Terms and Conditions and our Privacy and Cookies Policy. By using the TravelersMobile.com Site you agree to be bound by these Terms and Conditions and our Privacy and Cookies Policy. The TravelersMobile.com Site is made up of a number of stores, including for example, TravelersMobile.ca for Canadian based travelers, TravelersMobile.co.UK for UK based travelers etc (Online Stores). These Terms and Conditions govern your use of all the TravelersMobile.com Site and Online Stores and all services provided in connection with these.

All orders and purchases made on the TravelersMobile.com Site are also governed by our Refund Policy and on-time delivery is governed by our Delivery Policy in addition they will also be governed by the specific Product Terms relevant to each supplier/carrier. Travelers Mobile strongly recommends you also become familiar with the selected carriers policies before you purchase a product. THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

2) Amendments

We may update these Terms and Conditions from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the TravelersMobile.com Site. The changes will apply to the use of the TravelersMobile.com Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the TravelersMobile.com Site and the Online Stores. If you continue to use the TravelersMobile.com Site after the date on which the change comes into effect, your use of the TravelersMobile.com Site indicates your agreement to be bound by the new Terms and Conditions.

3) Registration

To register with TravelersMobile.com you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

4) Password and security

When you register to use the TravelersMobile.com Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Services (sales@TravelersMobile.com) immediately. If TravelersMobile.com has reason to believe that there is likely to be a breach of security or misuse of the TravelersMobile.com Site, we may require you to change your password or we may suspend your account in accordance with paragraph 10 below.

5) Standard eCoupon Terms and Conditions

A. Using eCoupons. eCoupons can only be used online at TravelersMobile.com subject to these general terms and conditions, and any other specific conditions notified to you on the issue of an eCoupon. No eCoupon is redeemable through any website owned or operated by Canadian Travelers Mobile Limited other than TravelersMobile.com. An eCoupon is redeemed by entering its code at the appropriate point in the online purchase process. Redemption may be subject to you providing proof of entitlement to use the eCoupon. Your use of an eCoupon indicates your agreement to be bound by these eCoupon Terms and Conditions. TravelersMobile.com reserves the right to withdraw or cancel an eCoupon for any reason at any time.

B. Distribution of eCoupons.   eCoupons are, and remain at all times, the property of TravelersMobile.com. eCoupons distributed or circulated without the written approval of TravelersMobile.com, for example on an Internet message board or on a “bargains” website, are not valid for use and may be refused or cancelled.

C. Permitted usage of eCoupons Unless expressly stated otherwise at the time of issue of the eCoupon; 1.Each issued eCoupon will be valid for use by a recipient only once, 2.Only one eCoupon will be valid for use per customer or household, as the case may be, and, an eCoupon may not be used in conjunction with any other special offer or eCoupon. Even where eCoupons expressly state at the time of issue that they may be used in conjunction with other eCoupons or offers, any eCoupon code beginning XX may not be used in conjunction with any other eCoupon code that also begins XX. eCoupons cannot be exchanged for cash or used to purchase gift-vouchers.

D. Excluded goods and services.   From time to time other goods or services may be excluded and any such further exclusion will be notified to you along with the eCoupon or through the TravelersMobile.com website. eCoupons may be limited to redemption in respect of certain products or services or certain products or services may be excluded from the ambit of use of the eCoupon, in which case notice will be given to you at the time of issue of the eCoupon. Excluded goods and services will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.

E. Minimum spend requirements.  Where the redemption of an eCoupon is subject to a minimum spending requirement, the redemption is only permitted in respect of the purchase of qualifying products which will be communicated to you at the time of issue of the eCoupon. Excluded products and supplementary charges, such as delivery, gift wrap or postage & packing, shall not count towards a minimum
spending requirement.

F. Calculation of discount Where an online offer states that a percentage discount will be given on a purchase, the cost of the qualifying purchases will be reduced by the stated discount percentage. Supplementary charges such as delivery or postage & packing shall not be discounted unless specifically stated in the offer description.

G. Security and Fraud When you use an eCoupon you warrant to TravelersMobile.com that you are the duly authorized recipient of the eCoupon and that you are using it in good faith. If you redeem, attempt to redeem or encourage the redemption of eCoupons to obtain discounts to which you or a third party are not entitled you may be committing a civil or criminal offence. If we reasonably believe that any eCoupon is being used unlawfully or illegally we may reject or cancel any eCoupon and you agree that you will have no claim against us in respect of any rejection or cancellation. TravelersMobile.com reserves the right to take any further action it deems appropriate in such instances. If we refuse an eCoupon submitted as part of an order, for any reason, we will inform you before the order is dispatched to advise of the correct cost of the order and give you the opportunity to cancel the order.

H. Limitation of liability At all times our acceptance of an order takes place on payment approval of the order, at which point the purchase contract will be made and you will be charged for your order. All offers are subject to availability and while stocks last. TravelersMobile.com shall not be liable to any customer or household for any financial loss arising out of the refusal, cancellation or withdrawal of any eCoupon or any failure or inability of a customer or household to use an e-Coupon for any reason.

I. Miscellaneous We reserve the right to vary or terminate the operation of any eCoupon at any time without notice. The failure of TravelersMobile.com to take any action in respect of a breach of these terms and conditions shall not constitute a waiver of their enforceability. TravelersMobile.com reserves its rights in respect of these terms and conditions at all times. 4.Refunds on promotional offers Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.

6) Excluded Services

The services provided by the TravelersMobile.com Site do not include the provision of computer or other necessary equipment to access the TravelersMobile.com Site. To use the TravelersMobile.com site you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.

7) Intellectual property

The content of the TravelersMobile.com Site is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the TravelersMobile.com Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the TravelersMobile.com Site without written permission from TravelersMobile.com. No licence is granted to you in these Terms and Conditions to use any trade mark of TravelersMobile.com or its affiliated companies including, without limitation, their trade marks.

8) Limitations

You may not use the TravelersMobile.com Site for any of the following purposes:

A. disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material

B. transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice

C.gaining unauthorized access to other computer systems

D.interfering with any other person’s use or enjoyment of the TravelersMobile.com Site

E. breaching any laws concerning the use of public telecommunications networks

F. interfering or disrupting networks or web sites connected to the TravelersMobile.com Site

G.making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner

TravelersMobile.com reserves the right to refuse to post material on the TravelersMobile.com Site or to remove material already posted on the TravelersMobile.com Site. You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

A. any claim by any third party that the use of the TravelersMobile.com Site by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;

B. any claim by any third party that the use of the TravelersMobile.com Site by you infringes that third party’s copyright or other intellectual property rights of whatever nature; and

C. any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the TravelersMobile.com Site by you.

9) Availability of the TravelersMobile.com Site

Although TravelersMobile.com aims to offer you the best service possible, TravelersMobile.com makes no promise that the services at the TravelersMobile.com Site will meet your requirements. TravelersMobile.com cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to the Customer Services (see below for contact details) or by email at sales@TravelersMobile.com and we will attempt to correct the fault as soon as we reasonably can. Your access to the TravelersMobile.com Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. TravelersMobile.com will attempt to restore the service as soon as it reasonably can.

10) TravelersMobile.com’s right to suspend or cancel your registration

TravelersMobile.com may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the TravelersMobile.com Site. The suspension or cancellation of your registration and your right to use the TravelersMobile.com Site shall not affect either party’s rights or liabilities. Paragraphs 6, 7 and 10 of these Terms and Conditions shall survive cancellation.

11) TravelersMobile.com’s liability

The TravelersMobile.com Site is provided by Travelers Mobile without any warranties or guarantees. You must bear the risks associated with the use of the Internet. The  TravelersMobile.com Site provides content from other Internet sites or resources and while TravelersMobile.com tries to ensure that material included on the TravelersMobile.com Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. TravelersMobile.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the TravelersMobile.com Site. If TravelersMobile.com is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can. In particular, we disclaim all liabilities in connection with the following:

A. incompatibility of the TravelersMobile.com Site with any of your equipment, software or telecommunications links

B. technical problems including errors or interruptions of the TravelersMobile.com Site

C. unsuitability, unreliability or inaccuracy of the TravelersMobile.com Site

D.  inadequacy of the TravelersMobile.com site to meet your requirements

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the TravelersMobile.com Site. Nothing in this paragraph applies to TravelersMobile.com’s liability in respect of products sold through the Online Stores. Nothing in these Terms and Conditions shall exclude TravelersMobile.com’s liability for personal injury or death caused by its negligence. Our acceptance of an order takes place on acceptance of the order, at which point the purchase contract will be made and you will be charged for your order. All purchases are final.

12) Third Party Websites

As a convenience to TravelersMobile.com customers, the TravelersMobile.com Site includes links to other web sites or material which are beyond its control. TravelersMobile.com is not responsible for content on the Internet or World Wide Web pages, or any other site outside the TravelersMobile.com Site.

13) Advertising and Sponsorship

Part of the TravelersMobile.com Site may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the TravelersMobile.com Site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.

14) Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada and any disputes will be decided only by the Canadian courts.

15)  International Use

TravelersMobile.com makes no promise that materials on the TravelersMobile.com Site are appropriate or available for use in locations outside the stated destination in the TravelersMobile.com site for the specific product or service. Accessing the TravelersMobile.com Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside Canada, The USA, Australia or the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

16) Miscellaneous

You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. If you breach these Terms and Conditions and TravelersMobile.com ignores this, TravelersMobile.com will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions. TravelersMobile.com shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control. A person who is not a party to these Terms and Conditions shall have no right under the Contract to enforce any term of these Terms and Conditions.

The TravelersMobile.com Site is owned and operated by:
Canadian Travelers Mobile Limited a company registered in Canada in the Province of British Columbia whose registered office is at 345-15216 North Bluff Rd, White Rock, British Columbia. If you have any queries please contact Customer Services at sales@TravelersMobile.com

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