lebara-pay-as-you-go-international-sim-card-australia (2)

 
 
 
 
 
 
 
 

Getting Started with your Lebara Mobile Australia Service

Please Note, when you start to use this SIM, you must follow these steps, before the SIM will allow calling. If you fail to follow the instructions for the first two steps first, your SIM will not work.

1. Activate the SIM,
2. Apply the Calling Plan PIN,
3. Set Up Data.

Note: You must apply your calling plan PIN within 24 hours of activating your SIM. we recommend you activate your SIM and apply your PIN on the day you travel to Australia.

Activate the SIM:

Your Lebara SIM is pre assigned a phone number but still requires activation. To activate, on arrival in Australia, insert your Lebara SIM into your unlocked GSM phone, and call 126 122 from your mobile phone. You will need to be the user of the SIM to activate it and have the following information ready:
From the SIM:

  • ICCID
  • PUK
  • EAN
  • Mobile No.
  • Plus your Passport information.

    With this Information goto:

    https://secure2.lebara-mobile.com.au/activation

    Apply Calling Plan PIN:

    To order a refill voucher, go to any retail location in Australia. Or go to:

    https://secure2.lebara-mobile.com.au/recharge

    Once your SIM has been activated and the calling plan PIN applied, your phone will be ready for normal use. At this point in time, reboot your phone. (Power off and power back on.) This will connect your phone to the Network if you are in Australia.

    Set Up Data:
    If you are using Data you will need to configure the APN (Access Point Name) in your phone settings.
    To configure the APN for Lebara follow the link http://lebaraau.tweakker.com/
    Follow the on screen instructions.

    New Plans or refills:
    While travelling in Australia you can purchase your new calling plan or refill your calling plan by purchasing a refill Voucher PIN. To purchase a Refill Voucher PIN go to most gas stations, corner stores or grocery stores in Australia. Or on-line go to: https://secure2.lebara-mobile.com.au/recharge

    Delivery Information:
    All SIM orders received by 3:00pm pacific time are delivered to Canada Post the next business day. Shipping estimate begin when delivered to Canada Post. Please refer to our Delivery policy at: http://travelersmobile.com/delivery/

    Your Features:
    For more details, refer to the Lebara Australia website.

    www.lebara.com.au/

    Customer Service:
    For customer service once your phone is activated dial 126 122 from your mobile phone.

    While traveling in Australia you can contact Lebara Australia direct at: 1300 126 122

    Additional contact information is available at:

    www.lebara.com.au/contactus

    Coverage:
    For more details, refer to the Lebara Australia coverage map..

    www.lebara.com.au/network-coverage

    Password Reset
    Please enter your e-mail address. You will receive a new password via e-mail.